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How do I place an order for delivery?
How will I know my package has been delivered?
Where are your offices and what geographical area do you
cover?
What is Office Services Management?
If I use your OSM services, what happens to my people?
Will I lose control of my department?
What does A-1 Logistics Solutions do?
What type of equipment can I get through
A-1’s Equipment
Division?
How do I place an order for delivery?
You can call us at any one of our branch offices, or you
can use eTrac,
our online ordering and tracking service. Getting set up is easy;
all you need is a username and password to take advantage of this
operating, reporting and managing tool. Best of all...it’s
free!
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How will I know my package has been delivered?
Through eTrac, you can monitor the progress
of your shipment, all the way through to delivery. We can even set
up automatic emailed confirmation for each delivery you order.
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Where are your offices and what geographical area do you
cover?
Our corporate office is in Union, New Jersey. Our
operation centers are in Edison, NJ; Sharon Hill, PA; New
York City, NY; and Ferndale, MI. We cover the entire New York – Philadelphia
corridor from southern Connecticut to northern Maryland as
well as the entire state of Michigan, northern Ohio and parts
of Ontario, Canada.
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What is Office Services Management?
Our Office Services Management (OSM) is an outsourcing division
that provides full management and staffing of back-office operation.
We are not a temp agency, but rather a management service that
provides turn-key operations for departments such as mail centers,
duplicating centers, reception, data input, porter services, etc.
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If I use your OSM services, what happens to my people?
We interview all your current personnel and based on your recommendations
and our interviews, we may hire them to continue at your location
or may find employment for them at one of our other managed locations.
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Will I lose control of my department?
Absolutely not! Our on-site supervisor reports to YOU! Our
senior management will be following your policies and procedures,
and will be making suggestions for improvements to YOU! We hold monthly
customer meetings at which our on-site supervisor, A-1 senior management
and YOU attend to discuss relevant subjects, personnel issues, and
to create a forum for suggestions to improve our services, productivity
and to reduce costs.
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What does A-1 Logistics Solutions do?
A-1 Logistics Solutions warehouses and delivers critical parts
for computer, electronics and telecom companies through national 3PL
(Third Party Logistics) firms. We also provide fulfillment, kitting
and cross-dock delivery services.
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What type of equipment can I get through
A-1’s Equipment
Division?
Mail center equipment (mail processing, folders, inserters,
etc.), duplicating equipment, fax, multi-function equipment, WITS (Walz
Item Tracking System) software and hardware, and even mail center
furniture!
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